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Learn more about us and our products!

We want to partner you on your daily quest for improved health and wellbeing

Design comes first

The design process is an extremely important stage of our work. We want our products to be comfortable and simple, so that no specialized knowledge is required in order to use them. We invest a lot of time and commitment in creating projects that form the basis for items of the highest quality. That means hours, days, and even weeks spent sketching, revising, and consulting. We are perfectionists and everything we do is designed to ensure that the project is created in a proper and professional manner.

We work with experts

We create our products on the basis of medical knowledge, thus we consider the participation of physiotherapists in the design and prototyping process to be absolutely crucial. It is the knowledge and experience of specialists that enable us to create products that provide proper support in everyday preventive healthcare.

Maciej Włodarczyk, a physiotherapist with over 10 years of experience, is our trusted medical expert. Maciej is the coordinator of physiotherapists at the Polish Athletic Association and he participated in many world-renowned sports events, including being a member of the medical team at the Rio de Janeiro 2016 Olympic Games. He works with professional athletes, amateurs, and pain patients on a daily basis. Mr. Włodarczyk is the personal physiotherapist for Olympic medalists Piotr Małachowski and Robert Urbanek.

Sales are not our sole objective. First and foremost, we want our products to work the best they possibly can and provide genuine support in practicing healthy habits on a daily basis. That's the reason why all our products go through a rigorous prototyping and testing phase, regardless of whether they have been created by us or by our subcontractors. We have to make absolutely sure they work as we intend them to and are of the highest quality.

Most of the items we offer are medical devices which means a number of formalities must be complied with. Our products must obtain all the necessary approvals and permits in order to be marketed.
They are all certified, too; and obtaining relevant certificates is a time-consuming process. However, such certificates guarantee the highest quality and efficacy of our products.

We create and improve our products in order meet the Clients’ needs

Manufacturing is an extremely demanding stage. We create products from scratch. Sewing, welding, foam cutting, knitting – this is what our everyday routine consists of. As mentioned above, we are perfectionists at every step of the way, including manufacturing.

A lot of work and attention to detail go into creating a product that meets the requisite quality and provides effective support on your daily quest for improved wellbeing and healthy habits. Product durability is important at this stage. They must be made of the top quality materials because they are intended for everyday use in various conditions.

We not only create products from scratch, but we also improve them. Our constant work on improvements means we keep up with the times. The world is evolving and so do people and their needs – hence we always do our best to adapt.

Passionate and experienced professionals are behind all our products

People, our employees, are behind all our products. From manufacturing onwards, and present at all stages, they put in countless hours and tireless efforts to meet Clients’ expectations. They are a group of truly passionate professionals who love what they do. It is their knowledge and experience that enable us to create products in line with our mission: provide daily support in creating healthy habits – step by step.

It is important to emphasize that most of our products are made in Poland, from Polish source materials. This allows us to create new jobs in our home country. We employ locally as many people as we can: product development staff, praphic designers, seamstresses, warehouse staff, welders, various machine operators (plastic extrusion, foam cutting). Women make up the vast majority of our workforce.

We have great confidence in the skills of our employees and the diligence with which they do their jobs. However, we love participating in the manufacturing process ourselves in order to stay up-to-date and maintain a hands-on approach. We are aware that our involvement increases the chances of spotting potential errors and shortcomings that can be corrected. This, in turn, means that we are certain our products are of the highest qualiy when released to the market.

We store our products carefully

Storing may not seem an essential component, but it really is so. The manufacturing process is complete, the product is ready and it is now only waiting for shipping…well, one couldn’t be further from the truth. The way in which products are stored – and, in particular, medicinal products – differs greatly. They must be kept in appropriate conditions. Temperature, humidity, and other factors can negatively affect their quality. Our products are intended for everyday use in various activities, so they must be delivered in perfect condition in order to serve their users as long as possible

We care about delivering the best customer service

We believe a friendly customer service and efficient communication are the keys to success and mutual understanding. Ultimately, we create products for our Clients. That’s why a friendly atmosphere is so fundamental in everything we do.

We have also put a lot of effort into making our online store as convenient as possible. Everything has to be clear and simple, thus making it easy for our Clients to find what they are looking for. All our products feature descriptions and photos designed to help you learn more about the intended use of the particular product, what are the products for, and what do they look like.

If you need any additional information, please do not hesitate to reach out to us. We will be happy to answer any questions that you may have. We understand that certain issues related to medicinal products may be complicated so we’re more than happy to extend a helping hand and share our knowledge and experience with you. At med patent, we care about people's health and we want them to be happy about choosing our brand.

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